Concept-Logic, LLC (the company) warrants all new conveyor belting products (“product”) to be free from defects in materials and workmanship under normal use, service and maintenance up to 90 days from the date of purchase. This warranty applies to the original purchaser only and is subject to the following terms and conditions:
Covered: The product’s components as originally delivered that are defective in materials or workmanship under normal use, service and maintenance.
Not Covered: Any defect due to the negligence of others; failure to install, operate or maintain the product properly; unreasonable use; accidents; alternation; use of unauthorized or not-standardized parts; acts of God; theft; vandalism; repair by anyone other than an authorized by the company, or damage resulting from improper packing or mishandling
by a shipper and/or user. Normal wear and tear. Shipping, handling, packaging and delivery costs of the product.
All returns must be accompanied with a company issued RGA form. Our return rate is historically a small fraction of 1% of delivered product. We make sure our customers understand what they are ordering before we ship product.